"you appear to have more than one plan foe your watch"

When I try to set cellular plan I get the message "you appear to have more than one plan foe your watch". I spoke to customer services at att and he said that several people complained about this. They do not have an answer to this problem and I will receive an email when they find a solution. Has anyone happened to that?

Apple Watch Ultra

Posted on Sep 30, 2022 6:58 PM

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2 replies

Oct 2, 2022 12:56 PM in response to ioanfromcleveland

Hi ioanfromcleveland,


To help get a cellular connection set up on your Apple Watch, you can follow the steps below:

• Make sure that you have the latest software on your iPhone and your Apple Watch.
• Check for updates to your carrier settings.
• Make sure that you have an eligible cellular service plan with a supported carrier. Your iPhone and Apple Watch must use the same carrier,* and you must be within your carrier's network when you set up cellular on your watch.
• If you have an enterprise or corporate cellular service plan, check with your company or carrier to see if they support this feature. Pre-paid accounts and some older accounts aren’t currently supported. To make sure that your account is eligible, contact your carrier.


This information is from Set up cellular on Apple Watch - Apple Support.


If you're experiencing the same error message, contact Apple directly for further investigation: Apple Support


Take care.

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"you appear to have more than one plan foe your watch"

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