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My ipad has gone completely blank, initially when I tried to reboot it the apple logo came on but nothing else happened. I charged it overnight, although there was no indication that it was charging, now it is completely dead. It will not connect to itunes. Do I need a new battery?
[Re-Titled by Moderator]
iPad, iPadOS 15
Connect your iPad to its Power Adapter and allow the iPad to charge, undisturbed, for at least an hour. Then, while still connected to external power, try a forced-restart:
Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.
If you continue to experience difficulties, you will need to seek assistance directly from from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:
Connect your iPad to its Power Adapter and allow the iPad to charge, undisturbed, for at least an hour. Then, while still connected to external power, try a forced-restart:
Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.
If you continue to experience difficulties, you will need to seek assistance directly from from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:
Thanks LotusPilot for your prompt reply. I have tried everything to no avail so have made an appointment at my local Genius Bar. Thanks again.
You are very welcome. The Apple technicians will no doubt be able to help.
Update to my visit to my local Apple Store. Unfortunately my iPad was declared officially deceased. The good news is, I am now the proud owner of a shiny new iPad 😊😊😊
Sorry to learn of your iPad’s demise, but equally pleased to hear that you’ve replaced it - hopefully with something better than the deceased. 🙂
My iPad has gone completely blank
