How do I remove a virus screen alert from my MacBook Air?

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Level 1

8 points

How do I remove a virus screen alert from my MacBook Air?

Hello, I can see a virus screen alert every time I restart my MacBook. The alert mentioned it might damage my Mac. Also, I am facing some issues that may be because of that malware like- suddenly the volume of the Mac is gone, automatic browser shut, etc.

Please help if anyone knows how to remove it from my Mac. Screenshot attached.

Adding to this - I cant see it in finder when i try show in finder option.

[Re-Titled by Moderator]

MacBook Air 13″, macOS 10.14

Posted on Oct 1, 2022 3:09 AM

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Answer 1

Top-ranking reply

John Galt

Level 10

155,498 points

Oct 1, 2022 4:01 PM in response to yogendra171

It is unlikely that a file by that name exists anywhere on your Mac.

Removing "Search Marquis" / "Search Baron" / etc on your own - Apple Community describes a similar problem, which is likely to share a similar cause. The solution is also likely to be similar, but the specific file or files that are causing that dialog to appear need to be identified.

Read that User Tip and post the three screenshots it describes in a reply to this Discussion.

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Answer 2

HWTech

Level 9

68,846 points

Oct 1, 2022 2:08 PM in response to yogendra171

Click "Show In Finder" button. Then delete that file.

You can also run MalwareBytes to scan the system for malware to remove. There is no reason to have MalwareBytes running all the time and would be best to uninstall it after scanning your system. I believe there is an uninstall option on the MalwareBytes "Help" menu (or it may be on one of the other menus).

macOS has great built-in security, but it also requires users to do their part as well by practicing safe computing habits such as outlined in this article written by a respected forum contributor:

Effective defenses against malware and other threats - Apple Community

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