Safari 16 blocking links from eMail

John,

After the fact…

John Galt wrote:

Ok, until we get that fixed try copying and pasting that link into Safari's Search / URL field. To copy a link in a Mail message, use two-finger tap or control-click. That action results in a contextual menu with some appropriate selections:

https://discussions.apple.com/content/attachment/1736b482-2ae4-43aa-82e6-5dba2ba55c43

That way, you should at least be able to determine if Mail or something else is intercepting and possibly modifying the link.

Other causes are possible, but start there.

I was looking at your answer today. I actually tried something like this before you posted this suggestion. I had an eMail from Esquire Magazine and there was an interesting article, so I tried the "Open with" feature and just selected FireFox. It opened the link, as I suspected might happen. But then another confounding issue cropped up…

I tried going back to that eMail that I used to try some of the other things, like what you were suggesting. THAT EMAIL FILE DISSAPEARED !!! I tried for about 20 minutes to find it again using search and other things. It was gone, as far as I can tell.

I moved on and got to my solution yesterday. But that particular issue was a conundrum. I'm somewhat intriqued but I got 50 other things to soak up my time this morning…

I spent over an hour on that Safe Mode fix. One suggestion was to shut down and start up with holding down option key (to fix the Safe Mode issue). That didn't really work because on startup it would freeze. I have three startup disks — OS Beta and backup.

So I unplugged all external drives, then did the option key thing, one more time. Guess what, the Safari issue went away!!!

Of all folks, I'm not surprised in the least.

I haven't tried fixing the Safe Start issue, yet…

thx for your time

I had the strangest eMail issue a couple years back that was escalated with the technicians. I also found out that doing a full shut down — not a hard shut down — was pretty good at dealing with elusive gremblins.

John Galt wrote:

Restarting a Mac in the usual manner is a simple first step that often solves mysterious problems.

Obviously, the Restart is my first "go-to" but a high level AAPL tech let me know that on a "Shut Down" there's a few other clean-up processes that happen. If one hasn't completed a shut down in a few weeks, you will notice that it takes a bit longer before the computer turns off completely. He recommended that one do the shut down, at least, once a week. There's a few times where I found out that it fixed something that the Restart didn't.

I would certainly do that well before I even thought about the very annoying "emptying the cache."

I'm 24/7/365 as well. With some processes running continuously. I'm just relating the opinion of someone with high level internal access. I wouldn't begin to be able to answer a "why" question about it.

The shut down did not fix that particular issue, he had to do something behind the scenes. But I was very intrigued that my first shut down took about fifteen minutes before my Mac Pro trashcan shut off. I took the advice as being credible…

I've been dealing with tech support on computers, since around 1981. Your three points would be relevant, in many cases, for generic support. That's why I mentioned "cache clearing" as being an annoying "shotgun" approach. For the record, I don't shut down every week. But, I probably do that, at least, every month. In practice, if the Restart doesn't fix a gremlin, I do the shut down. It only takes a few more minutes. Logging out and using a test account is similar to "going into Safe Mode," for most items, and takes less time.

In the case I was referring to (I'm not going to provide details on a public forum) the case was upgraded and the tech gave me an inside number and we worked on the issue for over a week. All of that is to say that it was not "arbitrary" advice. He put it forward as best practice. The actual basis for that, is likely, insider experience.

Not able to start up in Safe Mode by holding down Shift Key, this has been an issue for some time, looks like it's another thing I need to fix