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User profile for user: d-esttt
d-esttt Author
User level: Level 1
4 points

why doesnt my apple music work even though i have a plan?

Posted on Oct 1, 2022 7:38 AM

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User profile for user: alma1090
alma1090
User level: Community Specialist

Oct 2, 2022 5:10 PM in response to d-esttt

Hello and welcome to Apple Support Communities, d-esttt!


We understand you're not able to listen to Apple Music even though you have a subscription. We'd be happy to provide information to help you address this.


Check to make sure that you've allowed playing music while on mobile data in Settings > Cellular and make sure Music is enabled.


If this is not the issue, please let us know what shows up when you try to play music.


Have a great day!

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why doesnt my apple music work even though i have a plan?

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