Screen on iMac streaked and jumping and impossible to read
Is this a hardware issue or is there a programming fix? Everything I'm reading relates to a MacBook, not an iMac.
Is this a hardware issue or is there a programming fix? Everything I'm reading relates to a MacBook, not an iMac.
Thanks - got it!
Unfortunately, yes, this is a hardware issue.
If your Mac model is on this list, Obtaining service for your Apple product after an expired warranty - Apple Support, it most likely cannot be repaired, unfortunately. It would be best to look for a new Mac: Mac - Apple.
If it is not on the vintage and obsolete list, you can contact Apple here: Get Support.
Jack
Thanks - got it!
Unfortunately, yes, this is a hardware issue.
If your Mac model is on this list, Obtaining service for your Apple product after an expired warranty - Apple Support, it most likely cannot be repaired, unfortunately. It would be best to look for a new Mac: Mac - Apple.
If it is not on the vintage and obsolete list, you can contact Apple here: Get Support.
Jack
Hello!
Could you upload a photo of what you're seeing?
Does Safe Mode help:
How to use safe mode on your Mac - Apple Support?
Jack
respighi wrote:
This is my husband's iMac. We tried Safe Mode but that made no difference. I will try to attach a video clip.
Thanks!
Unfortunately, you cannot upload a video, but a photo will work just fine.
Jack
I'm attaching a photo, but it really doesn't show that the bottom two thirds of the screen is flashing and jumping - which the photo freezes. The three options at the bottom of the screen, Sleep, Restart and Shut Down, hop up and down. Thanks for trying to solve this question.
respighi wrote:
I'm attaching a photo, but it really doesn't show that the bottom two thirds of the screen is flashing and jumping - which the photo freezes. The three options at the bottom of the screen, Sleep, Restart and Shut Down, hop up and down. Thanks for trying to solve this question.
I don't see a photo attached, unfortunately.
This is my husband's iMac. We tried Safe Mode but that made no difference. I will try to attach a video clip.
I'm trying again - I'm probably doing it wrong.
I really appreciate your help and patience. We will follow up with the Apple Support people and see what they suggest.
Screen on iMac streaked and jumping and impossible to read