auto focus not working

My recently-purchased (used) iPhone 12 mini's main (not wide angle) back camera's auto focus is not working: sharp focus is fixed at about 6 inches distance. Can its autofocus function be restored?


iPhone 12 mini

Posted on Oct 1, 2022 2:14 PM

Reply
1 reply

Oct 3, 2022 9:57 AM in response to ebskolnick

Hello ebskolnick,


We understand your camera is not focusing as expected. We'd be happy to assist you with this.


First, let's make sure we get you all of the info we have about focusing with your camera. You can find that under "Adjust your focus and exposure" in About the Camera features on your iPhone.

If you notice your photos continue to appear out of focus, try the troubleshooting steps provided in If the camera or flash on your iPhone, iPad, or iPod touch isn't working.


"Remove case, accessory, or film and test

  1. Remove any case, accessory, or film that might block the camera or flash or that places a magnet near the camera.
  2. Test the camera by trying to take a photo.
  3. Test the LED flash:

Try the flashlight in Control Center on your iPhone or Control Center on your iPad. On an iPhone X or later or an iPad, swipe down from the upper-right corner of the screen. On an iPhone 8 or earlier, swipe up from the bottom edge of any screen.

Tap the Flashlight button Flashlight icon.

If the flash works only sometimes, open the Camera app and tap the flash button   to choose a different setting.

Contact Apple Support

If the camera or flash still isn't working properly, contact Apple Support to discuss service options.


If you want to try more steps on your own

If you prefer, here are some more steps you can try on your own if the camera isn't working. You might still need to contact Apple Support after following these steps. 

  1. If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens or if the camera lens appears to be misaligned or blocked, contact Apple Support to discuss service options.
  2. Restart your iPhoneiPad, or iPod touch
  3. Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both isn’t working. To switch cameras, tap the rotate button ."



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auto focus not working

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