clrahim wrote:
I have a 2020 MacBook Air that recently finished the Monterey 12.6 update, now the Touch ID no longer works. Ive tried restarting, reseting my SMC, and de-enrolling my previous finger prints. Now when I try to re-enroll my finger prints, it immediately says that enrollment has failed. Help!
On an Intel Mac —
You can try both —
Try resetting the SMC Reset the SMC of your Mac - Apple Support
Try resetting NVRAM/PRAM Reset NVRAM on your Mac - Apple Support
(get at least two-three rounds of the chimes when holding the NRAM Reset)
ref: If Touch ID isn't working on your Mac - Apple Support
no insight or resolve—
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line Apple Support
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
Contact Apple for support and service - Apple Support