Thank you for defining scrubbing. Yes, I tried that. What happens is I do swipe left (or right) and I do see the small preview. But, as I scrub the time code rapidly alternates between the time in the video and 00:00. As soon as I lift my finger off the remote, the show jumps back to the beginning. It doesn't matter where I start scrubbing - at the beginning, 5 minutes in, or 20 minutes in, the show goes back to 00:00. We have three Apple TV HD units, and this only happens on one particular unit.
Has the unit gone bad? Is there some sort of reset or software download I could do? Thanks.