You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple TV remote up and down buttons no longer work

Apple TV remote up and down button no longer work but the left and right still work. In order to change channels I have to swipe up and down but would prefer the up and down buttons. I have reset, repaired and still doesn't work.

Posted on Nov 21, 2023 8:33 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 21, 2023 11:30 PM

could be the microswitches under the plastic that have broken, in which case your only option is to live with it

or buy a new remote

Siri Remote - Apple


before you spend any money if you know someone else with an appletv you can verify the remote is defect by testing it with their setup

4 replies

Apple TV remote up and down buttons no longer work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.