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my account was compromised

my account got compromised and i wanted to report it. but it doesn’t allow me to do it.


basically i bought a new phone, signed in with my id but the phone was connected in a hidden way to a wifi network that you can only see in ios 16.


after that i know someone else has access to my account and data.


jose aispuro

702 576 7563


its so ridiculous because my support app shows another number and they answer to my actual number. (apple support) this is obviously not apple

Posted on Oct 1, 2022 7:31 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 1, 2022 7:42 PM

You might want to consider changing your Apple ID password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Link to contact Apple Support in the article.


Apple ID has been compromised.      *


Personal Safety User Guide


Security and your Apple ID.   *


Checklist: If you want to see if anyone else has access to your device or accounts  *


 Apple ID Password Change.  -


ASC YouTube for How to reset your Apple ID password


You can change your Apple ID email address on your current Apple ID so you retain access to your data and prior purchases. Note the restrictions in the article.


Apple ID Name Change.  * 


Make sure you turn off Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.


 What to do after you change your Apple ID or password - Apple Support  *  I suggest doing this before you change your Apple ID or password.


Apple ID -Two-factor authentication   *


Two Factor Authentification availability.   *


2 Factor Authentication - How to generate a recovery key.  *


Apple ID - Using app-specific passwords.   *


Apple ID - Two Step Verifications FAQ    *

2 replies
Question marked as Top-ranking reply

Oct 1, 2022 7:42 PM in response to josejefecapo

You might want to consider changing your Apple ID password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Link to contact Apple Support in the article.


Apple ID has been compromised.      *


Personal Safety User Guide


Security and your Apple ID.   *


Checklist: If you want to see if anyone else has access to your device or accounts  *


 Apple ID Password Change.  -


ASC YouTube for How to reset your Apple ID password


You can change your Apple ID email address on your current Apple ID so you retain access to your data and prior purchases. Note the restrictions in the article.


Apple ID Name Change.  * 


Make sure you turn off Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.


 What to do after you change your Apple ID or password - Apple Support  *  I suggest doing this before you change your Apple ID or password.


Apple ID -Two-factor authentication   *


Two Factor Authentification availability.   *


2 Factor Authentication - How to generate a recovery key.  *


Apple ID - Using app-specific passwords.   *


Apple ID - Two Step Verifications FAQ    *

my account was compromised

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