You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Notes disappeared in iphone and icloud after an update

All my notes disappeared when I updated my IPhone and IPad to version 15.6.1. I checked Icloud and its not there. How can I retrieve them?

Posted on Oct 2, 2022 1:11 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 2, 2022 4:00 PM

Re: recovering notes


Apple Support's online article: Use Notes on your iPhone, iPad, and iPod touch - Apple Support


Says

"To recover a deleted note, go to the Folders list and tap Recently Deleted. 

Tap the note that you want to keep, tap in the note, then tap Recover."


and

If you're missing notes on your iPhone, iPad or iPod touch – Apple Support

says:


If you store your notes on iCloud, check your Recently Deleted folder:

Open Notes, then tap the back < icon  until you see your Folders list.

Tap Recently Deleted and search for your note.

If you find your note in Recently Deleted or in another folder, you can move it:


In the Notes list, tap Edit.

Select the note that you want to move.

Tap Move, then select the folder you want to move it to.


If Recently Deleted folders are no help:

The only other opportunity of recovering notes is from a back-up you may have, if you have one that includes notes

Eg" You may have complete iPhone back-ups on an external jump drive / hard drive / computer


What does iCloud back up? - Apple Support

says:

"Your iPhone, iPad, and iPod touch backups only include information and settings stored on your device. 

They do not include information already stored in iCloud such as "Notes" .......  (etc.).


If needed:

iCloud Support Team:

iCloud Support

or

iPhone Support Team

iPhone - Official Apple Support


(NB: (There's a "Get Support" link at the bottom of both webpages)


All the best :-)

1 reply
Question marked as Top-ranking reply

Oct 2, 2022 4:00 PM in response to maisara130

Re: recovering notes


Apple Support's online article: Use Notes on your iPhone, iPad, and iPod touch - Apple Support


Says

"To recover a deleted note, go to the Folders list and tap Recently Deleted. 

Tap the note that you want to keep, tap in the note, then tap Recover."


and

If you're missing notes on your iPhone, iPad or iPod touch – Apple Support

says:


If you store your notes on iCloud, check your Recently Deleted folder:

Open Notes, then tap the back < icon  until you see your Folders list.

Tap Recently Deleted and search for your note.

If you find your note in Recently Deleted or in another folder, you can move it:


In the Notes list, tap Edit.

Select the note that you want to move.

Tap Move, then select the folder you want to move it to.


If Recently Deleted folders are no help:

The only other opportunity of recovering notes is from a back-up you may have, if you have one that includes notes

Eg" You may have complete iPhone back-ups on an external jump drive / hard drive / computer


What does iCloud back up? - Apple Support

says:

"Your iPhone, iPad, and iPod touch backups only include information and settings stored on your device. 

They do not include information already stored in iCloud such as "Notes" .......  (etc.).


If needed:

iCloud Support Team:

iCloud Support

or

iPhone Support Team

iPhone - Official Apple Support


(NB: (There's a "Get Support" link at the bottom of both webpages)


All the best :-)

Notes disappeared in iphone and icloud after an update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.