Unresponsive touch screen on iPhone XR
I’m still experiencing touch screen issues after updating to iOS 16.0.2
iPhone XR
User profile for user:
dawngreg08
User level:
Community Specialist
Hello kxylea,
Welcome to Apple Support Communities!
If we understand your post correctly, your screen is unresponsive since updating to 16.0.2. We're here to help!
Let's try the steps below for help.
If your screen is too sensitive or responds intermittently to touch
Restart your iPhone or iPad.
Make sure that your screen is clean and free of any debris or water.
Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
Remove any cases or screen protectors.
Contact Apple Support
If your screen still isn't working, you might need to set up service for your device. Contact Apple Support.
If the screen isn't working on your iPhone or iPad
Thank you for using Apple Support Communities.
Take care!