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Battery Cycle count

So I just got the new iPhone 14, I was checking the battery cycle count is at 301… I just had this phone for 4 days and I only charged it 3 times..

so why is the count so high on this new phone. Does it get my information from my old phone?

iPhone 14 Pro Max, iOS 16

Posted on Oct 2, 2022 9:31 AM

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Question marked as Top-ranking reply

Posted on Oct 2, 2022 9:45 AM

It shouldn't take any info (about battery) when you restrore data from a backup.

I don't know what app you've used to find that charging cycles count (and it might be wrong), but, since your iPhone is brand new, I would contact Apple Support using this link:--> Get Support or make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

3 replies
Question marked as Top-ranking reply

Oct 2, 2022 9:45 AM in response to Clueless_12

It shouldn't take any info (about battery) when you restrore data from a backup.

I don't know what app you've used to find that charging cycles count (and it might be wrong), but, since your iPhone is brand new, I would contact Apple Support using this link:--> Get Support or make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

Battery Cycle count

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