I want to start account recovery

“Using a recovery key is more secure, but it means that you’re responsible for maintaining access to your trusted devices and your recovery key. If you lose both of these items, you could be locked out of your account permanently. With that in mind, it's important to keep your recovery key in a safe place.”

How to generate a recovery key - Apple Support

Lost the 28 recovery key

See -> Two-step verification for Apple ID

Two-step verification for Apple ID

👉 scroll to & read -> What if I lose my Recovery Key?

You can sign in to your Apple ID account page and create a new Recovery Key using your Apple ID password and one of your trusted devices.

1 Go to appleid.apple.com/uk.

2 Sign in with your password and trusted device.

3 In the Sign-In and Security section, click Recovery Key > Change Recovery Key.

Keep your new Recovery Key in a safe place. Your old Recovery Key won't work any more and you can't use it to reset your password or access your account. If you can't see Recovery Key in the Sign-In and Security section, then you are not using two-step verification. 

FYI: Make a screenshot or write down your recovery key and keep it in a safe place.

Are you not signed-in here w/ that AppleID?