Apple TV+

I have just bought The Elvis movie on my phone through the apple TV app. We have a samsung smart TV and have logged into it through the account I bought the movie. The app on the TV doesn’t show the movies I’ve bought. How can I watch the movie? I’ve tried airplay and that doesn’t work, what can I do?

iPhone 8, iOS 15

Posted on Oct 2, 2022 3:07 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 3, 2022 1:37 AM

What is the exact model number of this smart TV?

There are two ‘editions’ of the app:

  • the full Apple TV app (with Apple TV+, Apple TV channels, and iTunes Store purchasable movies and TV shows),
  • and the limited Apple TV+ app (with just Apple TV+ content – no access to purchased movies).

The difference is further explained here: Get the Apple TV app or Apple TV+ app on your smart TV or streaming device - Apple Support. Your smart TV may have access to one of these, based on exact model (TV system software version, introduction year). Unfortunately, the Apple TV+ app wouldn’t have a Store tab or Library tab to find your purchased movies.


To use AirPlay, your TV or TV-connected streaming device must be AirPlay-enabled, and have that activated in TV settings.

List of AirPlay 2-enabled smart TVs and third party streaming devices - Apple

Of course the Apple TV box is also AirPlay-enabled.


1 reply
Question marked as Top-ranking reply

Oct 3, 2022 1:37 AM in response to Iselectthisoneheheh

What is the exact model number of this smart TV?

There are two ‘editions’ of the app:

  • the full Apple TV app (with Apple TV+, Apple TV channels, and iTunes Store purchasable movies and TV shows),
  • and the limited Apple TV+ app (with just Apple TV+ content – no access to purchased movies).

The difference is further explained here: Get the Apple TV app or Apple TV+ app on your smart TV or streaming device - Apple Support. Your smart TV may have access to one of these, based on exact model (TV system software version, introduction year). Unfortunately, the Apple TV+ app wouldn’t have a Store tab or Library tab to find your purchased movies.


To use AirPlay, your TV or TV-connected streaming device must be AirPlay-enabled, and have that activated in TV settings.

List of AirPlay 2-enabled smart TVs and third party streaming devices - Apple

Of course the Apple TV box is also AirPlay-enabled.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple TV+

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.