You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Touchscreen not working after iOS update

I recently upgraded my iPhone XS to iOS 16.0.2 and the touch screen is not responsive. I thought this update was supposed to fix those issues. Issue persists after erasing all content and settings. Did this happen to anyone else?

iPhone XS, iOS 16

Posted on Oct 3, 2022 2:34 AM

Reply
2 replies

Oct 6, 2022 6:21 PM in response to malissa_Seepersaud

This issue is happening to me as well. I have an iPhone XR.


There is a workaround. By enabling Touch Accommodation. But it's a terrible workaround, the swipe and touch features feel like Android 10 years ago. It's still laggy and not as responsive as it was with iOS 15.


I also found out that if you upgrade to iOS 16.0.2, you will not be able to revert to iOS 15 anymore.


So I'm left with a new upgrade but feels like it broke my phone.


I contacted Support. And they are assistance is terrible. They recommended to wait for another update and "perhaps" it will fix it.

Touchscreen not working after iOS update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.