Screenshot

aseem258 Said:

"Screenshot: I am unable to take screenshots on iPhone 13 even after factory reset !! what can be done , can anyone please help "

-------

Troubleshooting Taking Screenshots:

Start with a Restart: Restart your iPhone - Apple Support

aseem258 Said:

"Screenshot: I am unable to take screenshots on iPhone 13 even after factory reset !! what can be done , can anyone please help "

-------

Troubleshooting Taking Screenshots:

Update your iPhone:

What to Update: Installed apps and the iOS.

How to do so...

A. Verify Compatibility:

Identify your iPhone model. The first thing that comes to mind in incompatibility being the culprit. So, confirm the model of your iPhone. If iPhone model is incompatible with iOS 16 then it is because you iPhone does not meet the hardware requirements for this iOS version(s).

B. If Compatible...

1. Back Up First:

IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update

then...

2. Proceed with the Update:

Go Here:  Update your iPhone Using a Computer - User Tip

Just press and release them quickly and at the same time. The screen should flash white when you do it correctly and you should see a small image on the bottom left corner of the screen of what you just took. You can then tap on it to open the editor and make any changes you need to. If you don't if will automatically get saved to the Photos app regardless.

Check the Photos app Recents album for the screenshots.

That is the only way to take a screen shot outside of using Assitive Touch and the Assistive Touch button.

Link-> Use AssistiveTouch on your iPhone, iPad, or iPod touch - Apple Support

What happens when you try exactly?

Are you holding down the volume up and power / sleep buttons and then releasing them quickly?

Link-> Take a screenshot on your iPhone - Apple Support