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Request Refund

Hi, my nine-years old daughter used the itunes account to make purchases without my permission,(Visa-Debit) the total of money is $799.23. Im SHOCKED! Im trying to request a Refund, I have more that 25 purchases, how can I request for all of them.

iPad Air, iPadOS 15

Posted on Oct 3, 2022 10:13 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 4, 2022 1:21 AM

See -> Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)


If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

 

For the future:

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support (UK)

 

Prevent in-app purchases from the App Store

Prevent in-app purchases from the App Store – Apple Support (UK)

You can use Screen Time to prevent unintentional or unauthorised purchases from the App Store and other Apple services. You can make a password a requirement for purchases, prevent certain types of purchase, or disable purchasing completely.

 


2 replies
Question marked as Top-ranking reply

Oct 4, 2022 1:21 AM in response to malena66

See -> Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)


If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

 

For the future:

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support (UK)

 

Prevent in-app purchases from the App Store

Prevent in-app purchases from the App Store – Apple Support (UK)

You can use Screen Time to prevent unintentional or unauthorised purchases from the App Store and other Apple services. You can make a password a requirement for purchases, prevent certain types of purchase, or disable purchasing completely.

 


Request Refund

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