RTE Radio One Ireland Not Streaming through Apple Music on Mac or Siri on Homepod

Can confirm that there's an issue with this through testing on several of our family's devices. RTE radio appears not to be working through Apple Music as of a few weeks ago. Stations play fine through TuneIn App on iOS, but fail to play in Music. After Music fails to stream RTE it will just play some random track from my music library. We got home pod for the kitchen for the main purpose of listening to Lyric FM.

@Jennnwa

You should re-investigate “casting” your rte player to your homepod. I’ve not had any trouble doing that, except that once you’re out of range with the casting device, it will stop playing.

If you’re casting from an iOS device, start a stream in your RTE app and then hit the lock button on the side. Wake up your device without unlocking it to reveal the lockscreen player controls. There you can change/select your homepod.

This is still broken. I contacted Tunelin and they tell me the problem is with RTE. I contacted them weeks ago. I suggest we use social media to highlight just how inept they are.

Definitely nothing to do with Apple - RTE needs to sort it.

I contacted Tunelin and they’ve told me it’s RTE’s issue. Incredible that it can’t be solved. I’ve also posted it a good few times on Twitter. I don’t think RTE cares.

RTE 1 worked for me today but having a problem with Newstalk 106FM? The command which used to work (Play Newstalk Fm) bring me to generic news headlines. Any ideas appreciated.

”hey siri, play the radio station Newstalk” works for me

Agree. Not solved.

So far i’ve spent some time on the phone with apple and sent in screen recordings confirming the issue. They haven’t followed up except for a few generic follow-up emails. I’ve also corresponded with Tunein support, sent them screen recordings. They wouldn’t proceed with me any further, because they were unable to replicate the issue. It feels to me like it might be licensing/authentication issue. Are we all listening from Ireland?

I am having the same issue so after reading these posts last week, I contacted TuneIn. Very friendly staff, however, 18 emails later and "it has been passed onto the technical team" reply I am no further than that. There is no cast button in the new RTE player app so you have to "do" it for the homescreen. So I have deleted TuneIn and about to cancel my subscription to Apple as it is going up to €10.99 a month- for what?? I stupidly bought 2 homepods so I could interact with it verbally and doesn't work with Irish radio. Apple, up your game and add Irish Radio stations to Apple Music like you do with BBC Radio 4 etc.!

2 nearly new Homepods will be up for sale on DoneDeal shortly.

Apple- do not post that this scenario is resolved as it is clearly not!

If you want my subscription, a speedy response is required here.

Yes thank you Planky. I should have said Lock Screen instead of Home Screen in my post. I have that working ok. It would be nicer if RTÉ would put a cast button in app for efficiency. I’m using iOS (for now).

Found some links on YouTube… same problem with BBC channels January 2021. Hopefully, ye won’t have to wait that long!

We have the same issue with two HomePods and no RTÉ radio through Apple Music but we can get the station on TuneIn. No casting possible from the new RTÉ app either. Pretty much a waste of the monthly subscription to Apple.

Copy of my email

Good morning TuneIn,

I notified your company of this problem one month and two days ago and no resolution was reached.

I am now cancelling my Apple Music subscription today and citing this as the reason why.

Very disappointing service.

Regards

Just received our Home Pod yesterday and this issue is very frustrating… I just want to listen to RTE radio 1 while having my morning coffee

Has there been any indication when the issue will be resolved?