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MacBook Pro (16-inch, 2019) won't turn on

The laptop has power, it is warm on the back. It was not dropped, or damaged in any other way. When I tried to turn on I did hear the fan for a few seconds, then nothing. No backlight comes on on the screen or on the keyboard, Touch Bar.

When I connect the charger I can't hear the typical ding, charging sound.

I did try the steps listed here If your Mac doesn't turn on - Apple Support, no luck so far. Does anyone have any other idea?

Posted on Oct 3, 2022 2:31 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 3, 2022 3:53 PM

Based on your situation, I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status. 🔧

1 reply
Question marked as Top-ranking reply

Oct 3, 2022 3:53 PM in response to Lotsie

Based on your situation, I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status. 🔧

MacBook Pro (16-inch, 2019) won't turn on

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