Can't delete iPhone texts after iOS 16 update

I can delete majority of my text messages but for some reason I cannot delete 2 random text messages. It doesn’t matter what method I use to delete, it comes right back


[Re-Titled by Moderator]

iPhone 13 Pro Max

Posted on Oct 3, 2022 4:21 PM

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Question marked as Top-ranking reply

Posted on Oct 5, 2022 10:50 AM

Hello tjhart7,


Thank you for using Apple Support Communities.


Since you're unable to delete the 2 text messages no matter which delete method used, restart your iPhone if you haven't done so already.


How to restart your iPhone X, 11, 12, 13, or later
1. Press and hold either volume button and the side button until the power-off slider appears.
2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.

Also, make sure that you're using the latest iOS version: Update your iPhone or iPad - Apple Support A simple restart and having the iOS up to date can help resolve issues.


Should the issue still persist after these two steps, contact Apple Support for further help.


Cheers!


23 replies
Question marked as Top-ranking reply

Oct 5, 2022 10:50 AM in response to tjhart7

Hello tjhart7,


Thank you for using Apple Support Communities.


Since you're unable to delete the 2 text messages no matter which delete method used, restart your iPhone if you haven't done so already.


How to restart your iPhone X, 11, 12, 13, or later
1. Press and hold either volume button and the side button until the power-off slider appears.
2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.

Also, make sure that you're using the latest iOS version: Update your iPhone or iPad - Apple Support A simple restart and having the iOS up to date can help resolve issues.


Should the issue still persist after these two steps, contact Apple Support for further help.


Cheers!


Oct 5, 2022 12:21 PM in response to tjhart7

If you can't delete text messages on your iPhone after updating to iOS 16.0.2


There is a known bug for this. But this is a work around that someone posted on a different page of this site. Seemed to work for a lot of people.


Steps to fix:

  1. In the Messages app, go to Edit
  2. Select "Show Recently Deleted"
  3. Find the person / thread you want to delete,
  4. Select that person and hit "delete".
  5. Go back to your Messages and you should be able to delete now.


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Can't delete iPhone texts after iOS 16 update

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