iPhone Locked to Owner

Question

Level 1

4 points

iPhone Locked to Owner

The previous owner tried to logout but it refused because he was forgot his appleid password. But he managed to reset it to get the new appleid password. Then he got the new password. He deleted some of his stuffs (including some apps and pictures). Then he logged out from iCloud then give the phone. So the phone was ready for me to Login into iCloud, my problem is I went to “Transfer and Reset iPhone”. I erased everything to start my phone as new. That’s where I messed up. Anyone who met this stage can you please help me.

[Image Edited by Moderator to Remove Personal Information]

Posted on Oct 3, 2022 11:36 PM

Reply

Answer 1

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,900 points

Oct 4, 2022 12:52 AM in response to Evidance

Probably you are referring to Activation Lock.

If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Learn how to remove a device from a previous owner's account.

If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.

Reply