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13pro display

My 13pro screen showing only white light, what could be wrong.

iPhone 13 Pro, iOS 15

Posted on Oct 4, 2022 12:10 AM

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Question marked as Best reply

Posted on Oct 4, 2022 12:15 AM

If you already tried (to no avail) a "forced restart" of your device (as per these instructions:--> Force restart iPhone ), it might be a hardware (screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.


I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Best reply

Oct 4, 2022 12:15 AM in response to Asifthanal

If you already tried (to no avail) a "forced restart" of your device (as per these instructions:--> Force restart iPhone ), it might be a hardware (screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.


I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

13pro display

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