Storage space after update
I want my storage space back. After last iPhone update I no longer can store my apps and files. It’s really frustrating. How can I go back to old version and get my space back that I paid for?
iPhone XS
Question marked as
User profile for user:
K_Faith
User level:
Community Specialist
Hello,
Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with storage since updating. First, it sounds like your local iPhone storage is full and you're wanting to use iCloud storage. Check out the information here about the difference between the two: What's the difference between device storage and iCloud storage? - Apple Support
"Device storage
An Apple device like an iPhone, iPad, or Mac comes with a set amount of storage. The more storage your device has, the more music, apps, photos, and other content you can store on that device. If your device storage is almost full or full, you might get an alert.
Here's how to check the amount of device storage you've used and, if needed, optimize and manage your storage space.
Check the device storage on your iPhone or iPad
- Open the Settings app.
- Tap General.
- Tap iPhone Storage or iPad Storage to check the amount of device storage that you've used.
If you want to free up storage space on your iPhone or iPad:
- Learn how to optimize storage space on your iPhone or iPad.
- Learn how to manage your photo and video storage."
"iCloud storage
To help optimize your storage, you can also use iCloud storage. You can use iCloud storage to keep photos, videos, device backups, and more, and to access this content from all of your devices. When your iCloud storage is almost full or full, you might get an alert and you can buy more.
If you want to free up iCloud storage space:
- Learn how to make more iCloud storage space available.
- Learn how to get more iCloud storage.
Check your iCloud storage on your iPhone or iPad
- Open the Settings app.
- Tap your name.
- Tap iCloud to check the amount of iCloud storage that you've used.
"
We understand the importance of having an iOS that is familiar and easy to use. We are here to make the transition as seamless as possible. Migrating your device to a previous iOS can do it harm. We definitely do not recommend doing this, nor do we support doing so.
We hope this helps.
Cheers!