You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đź’ˇ Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I have my iCloud Backup on, however the photos that have been permanently deleted from my physical phone are also missing from my iCloud Drive backup. Why is this? How do I get those photos back?
iCloud is a syncing service, not an archive. It will always exactly reflect what is on your phone, so if you delete a photo from your phone it will also be deleted from iCloud.
There are many ways of preserving photos and videos. Did you do any of these?
A final option is if you synced your photos to iCloud, you have a Mac, and you use Time Machine to back up your Mac automatically, you can open Time Machine and restore the photo library to an earlier date. To do this on your Mac open Finder, then click on Pictures in the sidebar and launch Time Machine. Go to a time before the photos were deleted and restore
Photos Library.photoslibrary. (If you had ever changed the name of the photo library restore that file instead).
If the answer is no to all of the above your photos are gone forever.
iCloud is a syncing service, not an archive. It will always exactly reflect what is on your phone, so if you delete a photo from your phone it will also be deleted from iCloud.
There are many ways of preserving photos and videos. Did you do any of these?
A final option is if you synced your photos to iCloud, you have a Mac, and you use Time Machine to back up your Mac automatically, you can open Time Machine and restore the photo library to an earlier date. To do this on your Mac open Finder, then click on Pictures in the sidebar and launch Time Machine. Go to a time before the photos were deleted and restore
Photos Library.photoslibrary. (If you had ever changed the name of the photo library restore that file instead).
If the answer is no to all of the above your photos are gone forever.
You don’t get them back. that’s what “permanently deleted” means.
Cannot retrieve photos have have been permanently deleted from iCloud drive.
