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tak42796 Author

Level 1

12 points

iCloud storage full

I keep getting emails and notifications that my iCloud storage is full and I need to upgrade. I have the 2TB plan and it is not full. Is this a phishing scam?

MacBook Pro 15″, OS X 10.11

Posted on Oct 4, 2022 12:08 PM

Reply

Top-ranking reply

Level 8

36,035 points

Posted on Oct 4, 2022 11:16 PM

Hi tak42796

Welcome to the Apple Community.

Re: Is this a phishing scam?

As we are all Apple users, like yourself, there is no-one here who can access your accounts or details to check.

We'd like to help, however.

Apple has some tips online to help with finding an answer:

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

Identify legitimate emails from the App Store or iTunes Store – Apple Support

or

To contact the iCloud Support Team

There is a Get Support link (or, if you want, download the support app) at the bottom of their website (link below).

iCloud - Official Apple Support

or

Apple phone numbers around the world

:Contact Apple for support and service - Apple Support

All the best :-)

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1 reply

Top-ranking reply

Level 8

36,035 points

Oct 4, 2022 11:16 PM in response to tak42796

Hi tak42796

Welcome to the Apple Community.

Re: Is this a phishing scam?

As we are all Apple users, like yourself, there is no-one here who can access your accounts or details to check.

We'd like to help, however.

Apple has some tips online to help with finding an answer:

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

Identify legitimate emails from the App Store or iTunes Store – Apple Support

or

To contact the iCloud Support Team

There is a Get Support link (or, if you want, download the support app) at the bottom of their website (link below).

iCloud - Official Apple Support

or

Apple phone numbers around the world

:Contact Apple for support and service - Apple Support

All the best :-)

Reply

iCloud storage full

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