iCloud storage full
I keep getting emails and notifications that my iCloud storage is full and I need to upgrade. I have the 2TB plan and it is not full. Is this a phishing scam?
MacBook Pro 15″, OS X 10.11
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I keep getting emails and notifications that my iCloud storage is full and I need to upgrade. I have the 2TB plan and it is not full. Is this a phishing scam?
MacBook Pro 15″, OS X 10.11
Hi tak42796
Welcome to the Apple Community.
Re: Is this a phishing scam?
As we are all Apple users, like yourself, there is no-one here who can access your accounts or details to check.
We'd like to help, however.
Apple has some tips online to help with finding an answer:
Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
Identify legitimate emails from the App Store or iTunes Store – Apple Support
or
To contact the iCloud Support Team
There is a Get Support link (or, if you want, download the support app) at the bottom of their website (link below).
iCloud - Official Apple Support
or
Apple phone numbers around the world
:Contact Apple for support and service - Apple Support
All the best :-)
Hi tak42796
Welcome to the Apple Community.
Re: Is this a phishing scam?
As we are all Apple users, like yourself, there is no-one here who can access your accounts or details to check.
We'd like to help, however.
Apple has some tips online to help with finding an answer:
Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
Identify legitimate emails from the App Store or iTunes Store – Apple Support
or
To contact the iCloud Support Team
There is a Get Support link (or, if you want, download the support app) at the bottom of their website (link below).
iCloud - Official Apple Support
or
Apple phone numbers around the world
:Contact Apple for support and service - Apple Support
All the best :-)
iCloud storage full