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Got a new iphone 14 in the mail which requires an esim card and has no sim card port, it needs to have cellular data setup for it, the old iphone wont be recognized when attempting to transfer the data wirelessly. They both are logged into the same apple ID
iPhone 14
Hey cjandcalvin99,
Congratulations on the new iPhone 14 and great job getting your data transferred over. We'll be happy to help if you don't have cellular data though.
If you cannot activate your iPhone for whatever reason, follow these steps as they are best equipped to assist:
1. Restart your iPhone or iPad.
2. If you're using a cellular-data connection, connect to a reliable Wi-Fi network instead.
3. If you get an error message on your iPhone or iPad that says the activation server is temporarily unavailable or cannot be reached when trying to activate, wait a few minutes, then repeat the previous steps.
If you still can't activate your iPhone or iPad, try again using your computer instead:
1. Make sure that you have the latest version of macOS or the latest version of iTunes.
2. Check that your computer has an internet connection.
3. With the cable that came with your iPhone or iPad, connect your iPhone or iPad to your computer. Locate your device on your computer.
4. Wait while your computer detects and activates your iPhone or iPad:
• If an alert appears that says "Set up as New" or "Restore from Backup," it means your iPhone or iPad is activated.
• If you get an error message on your computer that says that the SIM card isn't compatible or is invalid, contact your carrier.
• If you get an error message that says the "activation information was invalid" or "activation information could not be obtained from the device," use recovery mode to restore your iPhone or iPad.
All this and more is available here: If you can't activate your iPhone or iPad (Wi-Fi + Cellular) - Apple Support
If all else fails, we'd suggest reaching out to your wireless carrier for more support.
We hope this helps out.
Take care!
Hey cjandcalvin99,
Congratulations on the new iPhone 14 and great job getting your data transferred over. We'll be happy to help if you don't have cellular data though.
If you cannot activate your iPhone for whatever reason, follow these steps as they are best equipped to assist:
1. Restart your iPhone or iPad.
2. If you're using a cellular-data connection, connect to a reliable Wi-Fi network instead.
3. If you get an error message on your iPhone or iPad that says the activation server is temporarily unavailable or cannot be reached when trying to activate, wait a few minutes, then repeat the previous steps.
If you still can't activate your iPhone or iPad, try again using your computer instead:
1. Make sure that you have the latest version of macOS or the latest version of iTunes.
2. Check that your computer has an internet connection.
3. With the cable that came with your iPhone or iPad, connect your iPhone or iPad to your computer. Locate your device on your computer.
4. Wait while your computer detects and activates your iPhone or iPad:
• If an alert appears that says "Set up as New" or "Restore from Backup," it means your iPhone or iPad is activated.
• If you get an error message on your computer that says that the SIM card isn't compatible or is invalid, contact your carrier.
• If you get an error message that says the "activation information was invalid" or "activation information could not be obtained from the device," use recovery mode to restore your iPhone or iPad.
All this and more is available here: If you can't activate your iPhone or iPad (Wi-Fi + Cellular) - Apple Support
If all else fails, we'd suggest reaching out to your wireless carrier for more support.
We hope this helps out.
Take care!
Data transferred but not cellular
