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User profile for user: kevmon
kevmon Author
User level: Level 1
8 points

I changed my region, iCloud no longer syncs devices

A few months ago I changed my Apple account's region from the United States to Thailand, where I currently reside (so I can have access to an app available only in Thailand's app store).


After doing that, my devices have never sync'd again, even though they're using the same account.


If I take photos on my iPhone, the photo library on my MacBook is still at the same point in time it was right before I switched regions. It's the same for much of the information that needs to sync.


  • All Safari stopped syncing
  • Hide my email: The temporary emails that I've generated over time are different when I look at my iPhone vs MacBook vs iCloud.com.
  • Apple watch messages stopped syncing. But honestly the Apple Watch never really sync'd correctly from the start.


Not really sure what to do at this point. Anyone experience this problem?

MacBook Pro 15″, macOS 12.6

Posted on Oct 4, 2022 7:36 PM

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User profile for user: Dustin_R_308
Dustin_R_308
User level: Community Specialist

Oct 6, 2022 11:55 AM in response to kevmon

Greetings kevmon,


On your devices that are not currently syncing, sign out of your Apple ID account, then sign back in.


Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac - Apple Support


"Sign out on your Mac

  1. Choose Apple menu  > System Preferences.
  2. Click Apple ID, then click Overview. If you use macOS High Sierra or earlier, click iCloud.
  3. Click Sign Out.
  4. An image of the macOS System Preferences menu for Francine Hanson. The Sign Out button is towards the bottom on the righthand side.

  6. If you want to a keep a copy of your iCloud data on your Mac before you sign out, make sure that you select the appropriate checkboxes. Then click Keep a Copy.
  7. If you want to keep a copy of your Safari passwords on your Mac, click Keep on This Mac."


Sign in with your Apple ID - Apple Support


"Sign in on your Mac

  1. Choose Apple menu  > System Preferences.
  2. Click Sign In.
  3. How to sign in on a Mac with Apple ID.

  5. Enter your Apple ID and password. 
  6. If prompted, enter the six-digit verification code sent to your trusted device or phone number and complete sign in."


Take care.

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I changed my region, iCloud no longer syncs devices

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