Apple TV on iphone14

Trying to watch a movie in Apple TV on iPhone 14 and when turn to landscape, the movie is off the screen and still very small.

iPhone 14

Posted on Oct 5, 2022 3:54 AM

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Question marked as Top-ranking reply

Posted on Oct 6, 2022 1:59 PM

Hi Festy12,


Let's restart the device to try to resolve the issue by completing the steps listed here: Restart your iPhone - Apple Support that is also listed below.


How to restart your iPhone X, 11, 12, 13, or later
1. Press and hold either volume button and the side button until the power-off slider appears.
The volume button is located on the left side of the device, and the side button is located on the right
2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.


Also, let's make sure the Zoom feature has not been enabled on the device by going to Settings  > Accessibility > Zoom.


Best regards.


7 replies
Question marked as Top-ranking reply

Oct 6, 2022 1:59 PM in response to Festy12

Hi Festy12,


Let's restart the device to try to resolve the issue by completing the steps listed here: Restart your iPhone - Apple Support that is also listed below.


How to restart your iPhone X, 11, 12, 13, or later
1. Press and hold either volume button and the side button until the power-off slider appears.
The volume button is located on the left side of the device, and the side button is located on the right
2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.


Also, let's make sure the Zoom feature has not been enabled on the device by going to Settings  > Accessibility > Zoom.


Best regards.


Oct 7, 2022 5:45 AM in response to Festy12

Thanks for the additional information, Festy12. We'd recommend trying to remove the application from your device, and download it again, as this may help with the issue you're seeing: Delete apps on your iPhone, iPad, and iPod touch - Apple Support


Also, make sure your phone is using the most recent iOS 16 version, to see if that helps: Update your iPhone or iPad - Apple Support


Regards.

Oct 7, 2022 2:59 PM in response to Festy12

We appreciate you trying that for us!


There's one more thing we'd like to check. Let's go to Settings > Display & Brightness > Display Zoom. From there, let's check to see if that's set to Standard, then test to see if the behavior persists. Since Display Zoom can affect the way you see things on your iPhone, we wanted to be sure we checked that feature.


In the meantime, we'd suggest reaching out to Apple directly for additional assistance using: Apple Support


Have a great day!

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Apple TV on iphone14

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