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BirDuck Author

Level 1

4 points

Apple tv crashes when put on landscape mode using iPhone 12. New issue with ios16 update.

iPhone 12, iOS 16

Posted on Oct 25, 2022 4:21 AM

Top-ranking reply

claire504

Community Specialist

Posted on Oct 27, 2022 10:37 AM

Hi BirDuck,

Please try the steps below, as they can help resolve an issue where apps close unexpectedly:

"1. Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.

2. Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.

3. Check for updates

To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.

4. Delete the app, then redownload it

Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed."

Those steps are from this article: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support

Take care.

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Apple tv crashes when put on landscape mode using iPhone 12. New issue with ios16 update.

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