I need help restoring my iPhone XR
I locked myself out of my iPhone XR and need to restore it but it won't let me. it says error (-1)
Hey there,
If you see one of the errors below, you might have a hardware issue:
- 1, 3, 11, 12, 13, 16
- 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 56
- 1002, 1004, 1011, 1012, 1014, 1667, 1669
Here's what to check. Try again after each step:
- If iTunes is already open, quit and reopen it.
- Check your third-party security software.
- Make sure that your USB cable, computer, and network are reliable. Then try twice more to restore your device.
- Check for outdated or modified software.
If you still see the error, contact Apple Support.