Casino Slot game crashing when opened.

I have an iPad 3 that my wife uses to play DoubleDown Casino Slot games. The game quit functioning normally yesterday 10/4/2022. I looked up the game and it states the developer requires iPad IOS 9.0 or later.

The version of IOS on iPad 3 is IOS 10.3.3


Does this mean the developer updated the App and it will no longer function on iPad 3 with IOS 10.3.3


Thanks!

iPad, iOS 10

Posted on Oct 5, 2022 12:41 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 6, 2022 6:23 PM

Hello, Kodiak51.


As iOS 10 (released September 2016) was later than iOS 9 (released September 2015), the app should be working as expected, or at least - the software version should not be the cause.


You can try updating your iPad and the app itself to make sure both are current:

    1. Update your iPhone, iPad, or iPod touch
    2. How to manually update apps on your Apple device


You might also try uninstalling and reinstalling the app: Remove apps from iPad - Apple Support and Download apps and games on your iPhone or iPad - Apple Support.


Let us know if we can help with anything else at all or if this doesn't settle your issue. Thanks and have a fabulous day!

4 replies
Question marked as Top-ranking reply

Oct 6, 2022 6:23 PM in response to Kodiak51

Hello, Kodiak51.


As iOS 10 (released September 2016) was later than iOS 9 (released September 2015), the app should be working as expected, or at least - the software version should not be the cause.


You can try updating your iPad and the app itself to make sure both are current:

    1. Update your iPhone, iPad, or iPod touch
    2. How to manually update apps on your Apple device


You might also try uninstalling and reinstalling the app: Remove apps from iPad - Apple Support and Download apps and games on your iPhone or iPad - Apple Support.


Let us know if we can help with anything else at all or if this doesn't settle your issue. Thanks and have a fabulous day!

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Casino Slot game crashing when opened.

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