Iphone was blocked by scammers

Hi! How can I unblock my iPhone that was blocked by scammers. Now there is another ID. But I have a box and warranty card from seller that proves that iPhone is mine

Posted on Oct 5, 2022 9:52 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 5, 2022 9:56 PM

If you need help removing Activation Lock and have proof of purchase documentation, you can 👉 start an Activation Lock support request.


Axel F.

6 replies

Oct 5, 2022 9:58 PM in response to Karina_Tsoy

Is this "seller" Apple or an Apple Authorized Reseller ... or some other third-party? If the latter, chances are you purchased a phone which has not be properly configured for sale. That is, the phone still has the original owner's Apple ID associated with it. To remove it, that owner just needs to follow the directions in the following support article:



If you can't get a hold of the original owner or they are not willing to help you, then this phone will be completely useless to you. In that case, I would suggest that you take it back to whomever sold it to you and get your money back.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Iphone was blocked by scammers

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.