Verification window not appearing on the web when trying to login

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Verification window not appearing on the web when trying to login

So, in my browser I go to: https://www.icloud.com/ enter my username and password, a message is sent to my iphone/watch/ipad asking me if I'm trying to login, I click Approve, a verification number is shown on the phone, but back on the page I'm trying to login with isn't presenting me with a window to enter the verification code.

Shirley i'm not the only person to have this problem?

I'm using latest version Firefox on latest version of MacOS.

Posted on Oct 5, 2022 11:15 PM

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Answer 1

Dorain1

Community Specialist

Oct 7, 2022 11:12 AM in response to iSilver

Hey iSilver,

Try using the Safari web browser and go to iCloud and sign in. Do you get the pop-up here to enter the verification code? If so, and you can sign in with no problems on Safari, then you'll want to look at the settings you have for Firefox.

If you should need help with Firefox, you can reach their support by going to Firefox Help.

If you should have any questions about getting verification codes, see: Get a verification code and sign in with two-factor authentication - Apple Support.

Cheers!

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Answer 2

Oct 7, 2022 11:25 AM in response to iSilver

Also try turning “off” any VPN you might be using.

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Verification window not appearing on the web when trying to login

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