Call forwarding won’t turn on

Hello when I turn on call forwardig and type in the number to forward to it never saves & then it goes back to being turned off & the number missing. I’ve tried downloading apps etc but nothing can fix it! My phone carrier can’t work it out either.

yes I’m constantly connected to a network also, not trying to do this out of range either. Someone help! It’s. a work phone & needs to be able to be forwarded !

Posted on Oct 6, 2022 3:06 AM

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1 reply

Oct 7, 2022 12:07 PM in response to Rcuderman

Greetings Rcuderman,


It sounds like call forwarding isn’t working correctly. We know how important having a working call-forwarding feature is for you, and we will help get you to the right place to find a resolution.


The first thing to try is these steps, which can often resolve this type of issue:

1. Go to Settings  > Phone.
2. Tap any of the following:
Call Forwarding: The Call Forwarding icon appears in the status bar when call forwarding is on. You must be in range of the cellular network when you set iPhone to forward calls, or calls won’t be forwarded.
On models with Dual SIM, choose a line.
Call Waiting: If you’re on a call and call waiting is turned off, incoming calls go directly to voicemail.
On models with Dual SIM, call waiting works only for incoming calls on the same line, unless the other line has Wi-Fi calling enabled and a data connection is available. See Set up cellular service on iPhone.

This info is located in the iPhone User Guide: Set up call forwarding and call waiting on iPhone - Apple Support


Call forwarding is a feature offered by your wireless provider. If you still have issues, please contact them for continued assistance. You can use this link for help locating your providers' contact info: Wireless carrier support and features for iPhone in the United States and Canada - Apple Support


Take care!


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Call forwarding won’t turn on

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