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My iPhone 13 won’t turn on

I plugged my phone in to charge last night and it wont turn on. The usual image that shows that I need to plug it in to charger does not show up either. I’ve added it to a different charger thinking the other charger is broken but I have had it plugged in for 30 minutes and it’s still not turning on?

iPhone 13 Pro, iOS 16

Posted on Oct 6, 2022 3:41 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 6, 2022 10:44 AM

1.

I’ve added it to a different charger thinking the other charger is broken

Visit an Apple Store or an Apple Authorized Reseller in your region for assistance to diagnose the problem.

Check whether the iPhone is being charged in the store, to be sure that your charger is broken or not.

And they could offer a possible solution.

You will first have to make an appointment due to the pandemic.

See: Contact Apple for support and service

Contact Apple for support and service - Apple Support


2.

See -> Related Article -> If your iPhone won't turn on or is frozen



1 reply
Question marked as Top-ranking reply

Oct 6, 2022 10:44 AM in response to shanty19

1.

I’ve added it to a different charger thinking the other charger is broken

Visit an Apple Store or an Apple Authorized Reseller in your region for assistance to diagnose the problem.

Check whether the iPhone is being charged in the store, to be sure that your charger is broken or not.

And they could offer a possible solution.

You will first have to make an appointment due to the pandemic.

See: Contact Apple for support and service

Contact Apple for support and service - Apple Support


2.

See -> Related Article -> If your iPhone won't turn on or is frozen



My iPhone 13 won’t turn on

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