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My iMessage doesn’t work

Why my iMessage is not working i want my iMessage to be working because is working before

iPhone 13, iOS 16

Posted on Oct 6, 2022 3:43 AM

Reply
1 reply

Oct 7, 2022 12:16 PM in response to abdulsalam65

Hi abdulsalam65,


If you're unable to activate iMessage, try the tips here:


"If you can’t turn on or sign in to iMessage or FaceTime

To use iMessage or FaceTime, you need to activate them on your iPhone, iPad, or iPod touch. If you see an error message during activation, follow these steps.


When activating iMessage or FaceTime, you might see one of these messages:

  • Waiting for activation
  • Activation unsuccessful
  • An error occurred during activation
  • Could not sign in, please check your network connection
  • Unable to contact the iMessage server. Try again.


Check your device settings

  1. Make sure that you’re connected to a cellular data or Wi-Fi network. 
  2. If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.
  3. Go to Settings > General > Date & Time and make sure that your time zone is set correctly.


Turn off and restart iMessage and FaceTime

  1. Go to Settings > Messages and turn off iMessage.
  2. Go to Settings > FaceTime and turn off FaceTime.
  3. Restart your device:
  1. Turn iMessage and FaceTime back on.


Still not activated after a day? 

It might take up to 24 hours to activate iMessage and FaceTime. If the issue continues after 24 hours, follow these steps:

  1. Make sure that your device has the latest version of iOS or iPadOS.
  2. If you're using an iPhone, contact your carrier to make sure that you can send and receive SMS messages.
  3. Make sure you can send and receive SMS. If a prompt appears stating "Your carrier may charge for SMS messages used to activate FaceTime and iMessage", tap "OK" to allow possible SMS charges.
  4. Contact Apple Support."


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Bear in mind it can take up to 24 hrs to activate iMessage. We'd recommend giving it at least that long to activate after the troubleshooting steps above.


If the issue persists after that, contact Apple Support directly for additional assistance.


Take care.

My iMessage doesn’t work

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