Issue with NFL Ticketmaster ticket in Apple Wallet.

Hey there, and welcome to Apple Support Communities JimmyJ37,

We can certainly understand your concern and can help provide some insight.

We recommend checking out these steps for more information on how to add, use, and share boarding passes, tickets, and other passes in Apple Wallet.

" How to add a boarding pass, ticket, or other pass to Apple Wallet on your iPhone

1. Open the app, email, notification, or other communication that contains your boarding pass, ticket, or other pass.
2. Tap Add to Apple Wallet.

3. Follow the instructions on the screen.

4. If necessary, tap Add in the upper right corner.

If you don't see an option to add your boarding pass, ticket, or other pass to the Wallet app, contact the merchant or company that issued it to make sure they support passes in the Wallet app.

When you add a boarding pass, ticket, or other pass to the Wallet app on your iPhone, you automatically add it to the Wallet app on your paired Apple Watch.

Learn how to remove a pass or ticket from the Wallet app.

Use a boarding pass, ticket, or other pass in Apple Wallet

When you add a boarding pass, ticket, or other pass to the Wallet app, you can use it with your iPhone or Apple Watch.

How to use a boarding pass, ticket, or other pass on your iPhone

1. Open your pass:

• If you receive a notification, tap it. If prompted, authenticate with Face ID, Touch ID, or your passcode.
• Otherwise, double-click the side button (iPhone with Face ID) or double-click the Home button (iPhone with Touch ID). If prompted, authenticate with Face ID, Touch ID, or your passcode.

2. If needed, tap your default payment card to see your other cards. Then tap your boarding pass, ticket, or other pass, and authenticate.

3. Scan or tap your iPhone at the contactless reader, or present it to the attendant.

How to use a boarding pass, ticket, or other pass on your Apple Watch

1. Open your pass:

• If you receive a notification, tap it.
• Otherwise, double-click the side button, then scroll down to find the boarding pass, ticket, or other pass that you want to use and tap it.

2. Scan or tap the display of your Apple Watch at the contactless reader, or present it to the attendant.

You might be able to use Express Mode with some passes and tickets in the Wallet app.

You might need to unlock your device to show your pass or ticket before scanning or tapping it. "

For additional information, check out this link: Add, use, and share boarding passes, tickets, and other passes in Apple Wallet - Apple Support

Kindest regards!