The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

fosua144 Author

Level 1

5 points

My phone is locked and when I enter my Apple ID they said it can't be used to unlock this phone

How can I unlock it with my ID

Posted on Oct 6, 2022 10:05 AM

Top-ranking reply

Niel

Community+ 2026

Level 10

756,437 points

Posted on Oct 6, 2022 10:19 AM

If it's locked to a different Apple ID, log in with that one, or contact the person who can, or if you're the unit's original owner, click here and submit an unlock request.

If it's become unbound from that Apple ID but is still locked, submit an unlock request.

(226188)

View in context

My phone is locked and when I enter my Apple ID they said it can't be used to unlock this phone

Similar questions