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Can’t change my region

I moved to Israel and want to change my region information. But I can’t do it because I have some money on my Apple account. I can’t spend it because it is really small amount of money. Also, I can’t put more money on my account because Russian cards don’t work with SWIFT. Could u help me please. THX.

iPhone XR, iOS 16

Posted on Oct 6, 2022 12:17 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 6, 2022 12:21 PM

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to upper right hand corner and click on Get Support and they can zero it for you or:


Contact Apple for support and service


Also if you are changing regions take a look through this article as well:


Change your Apple ID country or region - Apple Support


~Katana-San~


2 replies
Question marked as Top-ranking reply

Oct 6, 2022 12:21 PM in response to Mishanyamatveev

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to upper right hand corner and click on Get Support and they can zero it for you or:


Contact Apple for support and service


Also if you are changing regions take a look through this article as well:


Change your Apple ID country or region - Apple Support


~Katana-San~


Can’t change my region

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