Intermittent touch issues on iOS 16.0.2 - iPhone 13

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Level 1

8 points

Intermittent touch issues on iOS 16.0.2 - iPhone 13

Is anyone facing intermittent touch issues on iOS 16?

Recently purchased iPhone 13 128GB. Updated it to the latest version of iOS 16.0.2. Facing intermittent touch response issues. Sometimes in a few apps clicks don’t get registered in the first place. After the second click or tap, it works.

Please note that The problem happens very rarely.

For example in Google Chrome, when I click on some links on any website, at the first click it highlights the tapped URL in blue color but doesn’t perform any action. However, after the second tap on the screen, it takes me to the clicked page.

Also sometimes when I click on icons or banners or buttons in some apps, it doesn’t work unless I tap again on the same location.

Could it be a display issue? Or a software bug?

Posted on Oct 6, 2022 3:43 PM

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Answer 1

Rigo_O86

Community Specialist

Oct 8, 2022 11:01 AM in response to sayansaha99

Hi sayansaha99,

It seems you're having trouble with touch response and we can help.

Make sure you've taken the relevant steps here:

If your screen is too sensitive or responds intermittently to touch

1. Restart your iPhone or iPad.

2. Make sure that your screen is clean and free of any debris or water.

3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.

4. Remove any cases or screen protectors.

If the screen isn't working on your iPhone or iPad

If you've completed those steps and still have trouble, please contact Apple Support to address this issue:

Get Support

Thanks for using the Apple Support Communities.

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Answer 2

1ssmith

Community Specialist

Oct 10, 2022 2:30 PM in response to sayansaha99

Hey sayansaha99,

You've done good by completing the steps in the last post. The next step will be to contact Apple directly. You can reach out to them from the link below.

Apple Support

Have a good day.

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Answer 3

sayansaha99 Author

Level 1

8 points

Oct 10, 2022 2:18 PM in response to Rigo_O86

The problem happens in a few apps, where clicks or taps on the screen don't register any response in the first place. Then if I tap/click or swipe twice on the same place again, only then it performs an action.

I have updated to iOS 16.0.3 but still the issue exists.

Note: I have followed all the basic troubleshooting steps.

I wonder why I often have to touch things twice on my iPhone to get things to happen.

Apple should check about this touch response issue in iPhone 13.

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Answer 4

sayansaha99 Author

Level 1

8 points

Oct 10, 2022 2:21 PM in response to sayansaha99

The issue is not solved yet. By mistake I marked it as solved.

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Intermittent touch issues on iOS 16.0.2 - iPhone 13

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