Blurry pics on iPhone 14 Pro Max (iOS 16.0.2)

I just got the new phone few days ago (for the better cameras compared to 13 Pro Max), and surprisingly the pics quality is blurry!

If I use the main camera when choosing 'vivid' mode, after the pic is taken , it takes 3-4 more seconds to do the post-processing! You can see the pic changing contrast, light etc in 2-3 times during that time interval of 3-4 seconds. The result at the end is not as good as I had with 13 Pro Max - which did the processing WHILE taking the pics and not after...


If I chose the 'standard' mode, the pics are better than in vivid mode, but still if you zoom just a little the details get lost! If you dont zoom, some areas of the pic seem clear and others blurry!


I did everything I could do from my side, cleaned the lens, updated to 16.0.2 as I mention in the title and I dont know what else to do :/


Any help on this please?

iPhone 14 Pro Max, iOS 16

Posted on Oct 7, 2022 12:37 AM

Reply
Question marked as Best reply

Posted on Dec 28, 2022 6:38 AM

FIXED IT! (Sort of…)


Basically, two things are at play here:


1) Apples Image Processing (and the QUAD PIXEL sensor technology is mostly at fault.)


2) The way the camera’s are programmed by default.


The first issue is the main root of the problem. The quad pixel sensor technology reduces the amount of resolution depending on how much light is needed on the image. Basically: Low light, sensor clusters pixels together to capture as much light as possible, you end up with at 7MP RAW image from the main camera, as opposed to the 48MP expected resolution (happened to me several times now.)


Here is an example of this issue:



The second issue at fault is that , specially for subjects that are closer than 1ft or so, the native camera app at 1x zoom switches from the main camera, to the ultrawide camera because the main camera can focus that close. It’s not too much of a big deal, since most people shoot subjects further away than 1ft. But it’s good to be aware of that.


To fix it (sort of) you unfortunately have to use a 3rd party app like HALIDE to override the software on the camera module and prevent it from doing the QUAD Pixel rubbish that makes a 48MP sensor output a blurry 7MP image. Even in low light, from my experience, HALIDE still provides better looking pictures, that are actually 48MP.

433 replies

Dec 21, 2022 3:23 AM in response to Gesi22

Will do. The focal length change is one issue and I think this video does an excellent job explaining it https://youtu.be/-E0iNG6uTxk

And he points back at who makes the number one third party camera app Hailde’s Lux blog.


https://lux.camera/iphone-14-pro-camera-review-a-small-step-a-huge-leap/

  1. they fail to do testing using faces 2. from that blog link if you go way down to the processing section “Starting on iPhone 13 Pro, we’ve started to really see mainstream complaints about iPhone camera processing. That is, people were not complaining about the camera taking blurry images at night because of a lack of light, or missing autofocus, but seeing images with odd ‘creative decisions’ taken by the camera. 

Ever since our look at iPhone 8, we noted a ‘watercolor effect’ that rears its head in images when noise reduction is being applied. At times, this was mitigated by shooting in RAW (not ProRAW), but as the photography pipeline on iPhones has gotten increasingly complex, pure RAW images have deteriorated. 

iPhone 13 Pro would rank up with the iPhone XS in our iPhone camera lineup as the two iPhones that have the heaviest, most noticeable ‘processed look’ on their shots. Whether this is because these cameras tend to take more photos at higher levels of noise to achieve their HDR and detail enhancement or other reasons, we cannot be certain of, but they have images that simply come out looking more heavily ‘adjusted’ than any other iPhone:(why they didn’t show the same shots on the 14 PM here that look equally bad and include faces is a big miss in the review)The two selfies shot above on iPhone 13 Pro demonstrate an odd phenomenon: the first shot is simply a dark, noisy selfie taken in the dark. Nobody is expecting a great shot here. The second sees bizarre processing artifacts where image processing tried to salvage the dark shot, resulting in an absurd watercolor-like mess.


With this becoming such a critical component of the image, we’ve decided to make it a separate component to review in our article. 

For those hoping that iPhone 14 Pro would do away with heavily processed shots, we have some rather bad news:it seems iPhone 14 Pro is, if anything, even more hands-on when it comes to taking creative decisions around selective edits based on subject matter, noise reduction and more.


Jan 4, 2023 4:18 PM in response to Diegocamp79

I’m back from that Apple Store visit - 2 hours and totally worth it. I might have gotten this cold there but that’s another story.


First the store did things completely different than my last visit - the Apple employee working on my phone did everything right at the table next to me and explained each test. No more man behind the curtain. There were two camera specific diagnostics he was trying to run. My 14pm refused to run either of them. It would run pass the basic diagnostic, but then still not the camera diagnostics.


confirmed

  1. the camera should auto focus
  2. the camera should allow for auto focus override by tapping on the screen where you want focus
  3. I should be able to zoom in on my photo and not get all this blur - any amount of zoom / cropping isn’t possible with my photos.


He agreed my photos showed issues and was surprised I could take a photo showing my hand while we talked and get no detail. After all of the troubleshooting the last one was reformatting the phone and starting fresh. Not reinstalling any of my cloud backup.


then the camera would run the diagnostics it previously couldn’t open.


it passed. We were both a little surprised. The camera could pick up details in my hand. After a few photos I noticed my palm was in focus but my fingers were out of focus. i agreed to use it “in the wild” for a few days to see how this “fix” held. So far it’s some better but I’m noticing it’s degrading / inconsistent again.


my next step is to ship it off to Apple for repair. Sounds like they will provide me a loaner phone or something. At least I won’t have to do all these steps over. Doing a reformat to get the camera to recover isn’t a good repeatable fix. Feels like it resets the camera and then it cannot hold a calibration.

Oct 25, 2022 10:53 AM in response to Ambermcox

facing the same issue here and its totally frustrating. My iphone 12 Pro was a much better camera. Iphone 14 Pro is a disappointment. This photo with so much details was taken by Iphone 12 Pro in a heartbeat.


While this taken by 14 Pro was after mutiple tries and missing the moments and still can’t match half the quality of Ip12 Pro. Thinking of downgrading back and sell off 14 Pro.


The other probable way as I found out Raw mode could do better but it’s gonna kill the storage big time which sucks.

Nov 8, 2022 1:37 AM in response to Gesi22

My 14 Pro Max also takes blurry pictures. My 6s takes better pictures than 14 pro max does. Very disappointed considering the cost of the new phone. IOS 16.0.3 first picture is from 6s second picture 14 Pro Max. I do have camera protector on 14 pro. I wonder if that is causing the blurriness?? Come n Apple, acknowledge thr problem and fix or replace our phones.

Nov 12, 2022 2:50 PM in response to Gesi22

Hi macro off then can’t get close enough so not useful.

Best settings so far Raw on: x1 selected with macro: in settings-camera formats: most compatible & apple proraw & view outside frame off & lens correction off: in setting -photo select keep originals.

Using those settings I’m getting a photo that I can zoom on the iPhone and on my pc beyond 200% without the loss of detail & pixelated image that I was getting. So tomorrow will try it out in the field taking some outside macro pics.

Dec 7, 2022 4:42 PM in response to snajm3

i didn’t notice any of that but just to show you what I mean here is the picture details of two pictures I took with the 12 pro and 14 pro side by side…. Normal photo mode all settings neutral Look at the 14 pro ISO and image size… If I set it to 48 megapixels the image becomes a little better but the ISO is still the same just the file size goes up. In terms of zooming in on the image the 48mp image is definitely better although if the MP is set high and the ISO is up the image result will still be grainy….

here is three results - the last two are the direct comparison and the first is the 48mp image details


Dec 8, 2022 3:55 PM in response to heiko1968

I’ve gone back and checked some photos I took with my old iPhone 6S and the ISO’s are all low at 25;50 etc. similar shots with the iPhone 14 pro are 400:800 etc. Take a look at the 2 shots which have similar lighting levels but widely different ISO’s despite similar shutter speeds. Does anyone have Camera+ app which allows you to adjust the ISO

Dec 29, 2022 3:33 PM in response to Gesi22


You can also change the 'Record Cinematic' to 1080p at 60 fps

and you can elect to turn on Apple ProRAW

My Tech basically used her settings on her 14PM and what a beautiful result! She said she does a lot for content and hasn't had an issue since the last update. She did have problems prior as she got her 14PM at release.

the problem with the camera in apps for scanners, barcodes etc is still problematic. 🙏🏻

Jan 8, 2023 12:23 PM in response to Gesi22

It's not just a blurry issue, the camera cancels out the shadows on faces.

Apple is fully aware of the issue, they've failed consistently on blind camera tests according to YouTuber Marques Brownlee. See his side by sides attached.

The good news is it is a software issue so Apple might be able to fix it in upgrades. I will be ****** tho if they only fix it in iPhone 15 and I am stuck with this 14pro. I still have a week to return it so am considering a used lesser model until apple fixes the problem.


Blurry pics on iPhone 14 Pro Max (iOS 16.0.2)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.