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Poor audio quality with AirPods Pro 2 since iOS 16 update : anyone else ?

Hi Everyone,


Once again, an iOS major update ruins audio quality over Bluetooth. I recently purchased AirPods Pro 2, and they sounded stellar on my iPhone 13 Pro Max with iOS 15.7. Then iOS 16 (or 16.02) ruined that excellent audio quality. Soundstage has narrowed and is now poorly crowded. It is obvious on Apple Music with Dolby Atmos tracks. Going back to iOS 15.7 is not a solution since my Apple Watch updated to WatchOS 9 and is now incompatible with iOS 15.x. Even Apple Watch delivers better audio via Bluetooth (but no Dolby Atmos).


Has anyone experienced the same ?

Posted on Oct 7, 2022 1:09 AM

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Posted on Nov 11, 2022 1:30 PM

It affects everyone. If you don’t use the built-in spatialized stereo (*not* the Atmos spatialization), though, you won’t notice it.


Here is a copy/paste of the more detailed post I made on reddit. It has specific steps to reproduce the bug:


"Spatialize Stereo" no longer works with iOS 16.X, for tracks available in Atmos when Atmos is disabled in settings. 


As the title says, and referring to Airpods Pro 1 and 2, used with Apple Music. 


Explanation: there are a couple different "flavors" of spatial audio: there is the built-in stereo spatialization which can work on any audio track, and then there's the special Dolby Atmos spatial audio available on some songs in Apple Music.


In the past, you could choose to either use the "standard" stereo spatialization, OR the Dolby Atmos spatial audio. For tracks available in Atmos, you could disable Atmos in Settings and still use the "standard" stereo spatialization provided by the AirPods Pro.


Now, with iOS 16.0 and 16.1, using Apple Music, the "standard" spatialization does not work for tracks that are available in Atmos. Even with Atmos disabled, if the track is available in Atmos, the standard spatialization does not function. If you try to toggle it between Off, Fixed, and Head-Tracked, nothing happens.


To reproduce the bug: 

  • Go to settings > Music > Dolby Atmos. Set it to OFF. 
  • Also in settings > Music, turn OFF "Download in Dolby Atmos." 
  • Now open Apple Music and find any song which is available in Atmos format. Play it. 
  • Open Control Center by swiping down from the top-right of the screen. Long-press the headphone volume slider. Touch the Spatialize Stereo button, and change it between Off, Fixed, and Head Tracked. 
  • If you do the above, you will find that changing between these settings does nothing.


This is not how it used to work, and something is broken. Why do we care? Because sometimes Atmos-mixed tracks sound awful, but the normal version of the track using the built-in "Spatialize Stereo" sounds good. Because of this bug, we can no longer listen to any "available in Atmos" track in spatialized stereo, unless we use the Atmos spatialization. And with more and more tracks becoming available in Atmos on Apple Music, this is a growing problem that affects a big proportion of the available music.

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Nov 11, 2022 1:30 PM in response to Johnathan Burger

It affects everyone. If you don’t use the built-in spatialized stereo (*not* the Atmos spatialization), though, you won’t notice it.


Here is a copy/paste of the more detailed post I made on reddit. It has specific steps to reproduce the bug:


"Spatialize Stereo" no longer works with iOS 16.X, for tracks available in Atmos when Atmos is disabled in settings. 


As the title says, and referring to Airpods Pro 1 and 2, used with Apple Music. 


Explanation: there are a couple different "flavors" of spatial audio: there is the built-in stereo spatialization which can work on any audio track, and then there's the special Dolby Atmos spatial audio available on some songs in Apple Music.


In the past, you could choose to either use the "standard" stereo spatialization, OR the Dolby Atmos spatial audio. For tracks available in Atmos, you could disable Atmos in Settings and still use the "standard" stereo spatialization provided by the AirPods Pro.


Now, with iOS 16.0 and 16.1, using Apple Music, the "standard" spatialization does not work for tracks that are available in Atmos. Even with Atmos disabled, if the track is available in Atmos, the standard spatialization does not function. If you try to toggle it between Off, Fixed, and Head-Tracked, nothing happens.


To reproduce the bug: 

  • Go to settings > Music > Dolby Atmos. Set it to OFF. 
  • Also in settings > Music, turn OFF "Download in Dolby Atmos." 
  • Now open Apple Music and find any song which is available in Atmos format. Play it. 
  • Open Control Center by swiping down from the top-right of the screen. Long-press the headphone volume slider. Touch the Spatialize Stereo button, and change it between Off, Fixed, and Head Tracked. 
  • If you do the above, you will find that changing between these settings does nothing.


This is not how it used to work, and something is broken. Why do we care? Because sometimes Atmos-mixed tracks sound awful, but the normal version of the track using the built-in "Spatialize Stereo" sounds good. Because of this bug, we can no longer listen to any "available in Atmos" track in spatialized stereo, unless we use the Atmos spatialization. And with more and more tracks becoming available in Atmos on Apple Music, this is a growing problem that affects a big proportion of the available music.

Nov 15, 2022 5:35 AM in response to SwirlyMaple

Digital to analog conversion is not the problem here, but the way audio bitstream is handled from the music app to the Bluetooth chip, through OS audio mixer (which is a silent killer). Music is mixed with different audio sounds (iOS notifications, Siri...) and might be oversampled from 44.1 to 48 kHz for instance. The more 'cooked' the original bitstream, the less good it sounds being converted to analog by the DAC in AirPods. Besides that, each iPhone seems to have its own equalization curve, applied to every sound it plays.


I just discovered Apple TV 4K (2022) sounds stellar in Dolby Atmos with AirPods Pro 2, better than any iPhone I own. Soundstage is wider, with classic stereo tracks and Dolby Atmos ones. Actually, it sounds like 13 Pro Max on iOS 15.7 (as far as I recall). Besides that, 5B58 firmware pushed last week to my AirPods Pro 2 and it boosted the audio experience.


In the end, I still wait for my iPhone 13 Pro Max on iOS 16.x to sound as good with APP2 as it did on iOS 15.7.

Oct 8, 2022 1:07 PM in response to TristanJacquel

Hello, TristanJacquel.


Which firmware version is running on your AirPods? To check, go to Settings > Bluetooth > AirPods. Tap "i", then scroll down to the About section to see the firmware version. If you see something other than 5A377, let us know.


In addition, make sure to restart your iPhone 13 (Restart your iPhone) and reset your AirPods (How to reset your AirPods and AirPods Pro) as those steps may help with this behavior.


Let us know if we can help with anything else at all or if this doesn't settle your issue so we can look into this further with you. Thanks and have a fabulous day!

Nov 11, 2022 3:02 AM in response to TristanJacquel

I know exactly what your problem is. With iOS 16.X, Apple introduced a buggy behavior: On *any* track available in Atmos, you can no longer use the regular built-in spatialized stereo. Even if you turn off Atmos in Apple Music's settings, toggling the spatialization settings on any track available in Atmos does nothing. It's a bug.


And as many of us are well aware, many of the Atmos rendered tracks sound like garbage when Atmos is on.


This is the only workaround I've found:

  • Turn off Atmos and "Download in Atmos" in Apple Music's settings.
  • Then find and play a song in Apple Music that is NOT available in Atmos.
  • This will let you change the stereo spatialization to the built-in fixed or head-tracked spatialization. (It should work as long as the track you're playing is not available in Atmos anywhere on Apple Music.)
  • Now, once you successfully have the built-in spatialization working, don't toggle it off or change the spatialization mode. (If you do that while any Atmos-available track is playing, even with Atmos disabled, you won't be able to turn stereo spatialization back on without first going back to a non-Atmos track.)


I've submitted the info and the steps to reproduce the buggy behavior via user feedback to Apple, but who knows if they read it or even care.

Oct 9, 2022 9:18 AM in response to Gena_D

Firmware is 5A377 and I have reset everything. By the way, I used to pairs of AirPods Pro 2, once was on 5A377 and the other was on stock firmware. Both produced the same sound with wide soundstage, lot of air between sound layers, higher dynamics with my iPhone 13 Pro Max and iOS 15.7. Then I updated to iOS 16 and the soundstage narrowed and the dynamic lowered a lot. Something has changed from iOS 15.x to iOS 16, and it affects both stereo and Dolby Atmos playback.


Would love any feedback about that.

Thanks very much for your help.

Nov 12, 2022 3:29 AM in response to SwirlyMaple

Very interesting, thanks.


I had the opportunity to compare audio quality between iPhone SE (2020), iPhone 12 mini and iPhone 13 Pro Max, each updated to iOS 16.1.1. iPhone SE and 12 mini have a wider soundstage, with classic stereo tracks and Atmos tracks. iPhone 12 mini has more dynamic highs. But AirPods Pro 2 were great with iOS 15.7 (and iPhone 13 Pro Max). Still waiting for a fix and trying to understand what is going on.

Nov 12, 2022 3:42 AM in response to TristanJacquel

The spatialization settings affect the frequency response significantly, so unless you have spatialization completely disabled (including Atmos) in your testing, you might not be comparing apples-to-apples.


Because of the buggy behavior, sometimes it might appear as if spatialization is active when it isn't, and tracks that are using Atmos spatialization make it all the more confusing to interpret because of the bug.


I can't think of any other reason audio would seem to be different on different generations of iPhone. The digital-to-analog conversion is happening in the AirPods themselves. The phones are just piping out the same digital stream to them via Bluetooth, regardless of what generation the iPhone is. The phone hardware shouldn't be playing any role.

Nov 19, 2022 3:11 PM in response to TristanJacquel

My AirPods Pro 2 haven’t been the same since the recent updates. Transparency mode used to be crystal clear now it has a slight muffled sound. The microphones I was so happy after my first GEN got worse with age, and everyone complained constantly about the background noise. I was thrilled that with the GEN 2 everyone was raving about how good they sounded, and no one could hear any background noise but since the updates that’s changed they all comment about the background noise being back. I truly believe Apple is killing them on purpose at this point.

Dec 1, 2022 3:08 AM in response to Indyed777

They still sound great, but less with iPhones. Since I upgraded to Mac Ventura, listening to AirPods Pro 2 is a great experience (it was not that great with previous Mac OS). Funnier is that Apple TV 4K (2022) outputs great audio with Bluetooth and that is my primary listening device at home. Sad connecting APP2 is not a seamless audio experience from one device to another.

Poor audio quality with AirPods Pro 2 since iOS 16 update : anyone else ?

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