Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Heart rate chart during workouts

My Apple Watch 4 has stopped displaying heart rate charts for workouts. It just says was unable to gather enough information, yet when I view heart rates in Health it has recorded data and a chart is available (except without recovery info).

any ideas as it just stopped suddenly?

Apple Watch Series 4

Posted on Oct 7, 2022 1:56 AM

Reply
Question marked as Best reply

Posted on Oct 7, 2022 1:59 AM

On your iPhone, go to Settings/Privacy/Motion & Fitness and check that both Fitness Tracking and Health are On.

Open your iPhone’s Watch app and go to Workout and make sure that Workout Power Saving Mode is Off.

Next, go to Privacy and check that both Heart Rate and Fitness Tracking are both On.

Finally, go to Passcode and check that Wrist Detection is On.

If any of these settings are incorrect, they will prevent your watch from reading your heart rate during a workout. Set them correctly, and test your watch again.

3 replies
Question marked as Best reply

Oct 7, 2022 1:59 AM in response to joyousone123456

On your iPhone, go to Settings/Privacy/Motion & Fitness and check that both Fitness Tracking and Health are On.

Open your iPhone’s Watch app and go to Workout and make sure that Workout Power Saving Mode is Off.

Next, go to Privacy and check that both Heart Rate and Fitness Tracking are both On.

Finally, go to Passcode and check that Wrist Detection is On.

If any of these settings are incorrect, they will prevent your watch from reading your heart rate during a workout. Set them correctly, and test your watch again.

Heart rate chart during workouts

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.