Blue Box with white question marks

All illustrations in email messages are now blank with a small blue box and white question mark in their center. Therefore most messages are illegible . How do I get the illustrations back?

MacBook Air 13″, macOS 12.6

Posted on Oct 7, 2022 10:11 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 8, 2022 7:04 AM

bifffromvida wrote:

All illustrations in email messages are now blank with a small blue box and white question mark in their center. Therefore most messages are illegible . How do I get the illustrations back?


Mail issues in macOS Monterey.


Open mail app select Mail>Preferences>Privacy disable all and compare your results:

“Protect Mail Activity” /

“Hide IP address” /

“Block all remote content”







Further reading:


—Mail Privacy Protection on Mac - Apple Support

Use Mail Privacy Protection on Mac - Apple Support


—if you are using Hide My email—try disabling this feature if no resolve and compare your results...

Set up and use Hide My Email in iCloud+ on all your devices - Apple Support


2 replies
Question marked as Top-ranking reply

Oct 8, 2022 7:04 AM in response to bifffromvida

bifffromvida wrote:

All illustrations in email messages are now blank with a small blue box and white question mark in their center. Therefore most messages are illegible . How do I get the illustrations back?


Mail issues in macOS Monterey.


Open mail app select Mail>Preferences>Privacy disable all and compare your results:

“Protect Mail Activity” /

“Hide IP address” /

“Block all remote content”







Further reading:


—Mail Privacy Protection on Mac - Apple Support

Use Mail Privacy Protection on Mac - Apple Support


—if you are using Hide My email—try disabling this feature if no resolve and compare your results...

Set up and use Hide My Email in iCloud+ on all your devices - Apple Support


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Blue Box with white question marks

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