I have paid for Time through iTunes but am not able to Acess or read any magazine

Posted on Oct 7, 2022 11:28 AM

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Unable to restore purchase for Time Magazine I'm a long time subscriber to Time Magazine on my iPad. Yesterday, I lost the ability to download issues. I've tried to Restore iTunes Purchases on the Sign In page, but I get a pop-up that says "Restoring purchases..." for many minutes. Of course no purchases are restored. I've tried the following: Deleting app and reinstalling. Cancelling my subscription. On the Profile page I click on Restore iTunes Purchases and then the red Restore button. I do get a pop-up saying Restore Successful, this may take a few minutes, but I never get my issues in the Library. Any ideas? If this cannot be fixed, can I at least have a full refund for the balance of my subscription?
796 3

1 reply

Raicya

Level 10

210,099 points

Oct 8, 2022 1:26 AM in response to Sanjayr1969r

If you have paid, you sure have received an invoice from Apple.

Click on Report a problem.

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I have paid for Time through iTunes but am not able to Acess or read any magazine

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