Since I upgraded to an iPhone 11 I cannot print on my wireless printer. When I pick the network for the printer it says the network is unsecured and shuts it down. I’ve rebooted everything and restored network settings. Is there another setting? Or workaround? I just need to print 2 forms. Thanks
Thank you for the information.
A Canon TS3320 and other TS33xx models are listed in About AirPrint - Apple Support. These models support the driverless AirPrint technology, and can be used without additional apps/software, provided that the printer is connected to the same network (Wi-Fi router) as an iPad, an iPhone, or a macOS computer.
>It is a wi-fi from a router. It will bring up the Cannon as a network
The Wi-Fi router would create a Wi-Fi network. Your iPhone would be connected to this Wi-Fi network. Check that the Canon TS33xx is connected to this Wi-Fi network as well. That is, the iPhone and the Canon printer must be connected to the same Wi-Fi network (provided by the router).
Do not connect to any built-in "direct" network provided by the printer.
If necessary, if the Wi-Fi router supports WPS (Wi-Fi Protected Setup), it should be possible to use either a push-button or a PIN method for a WPS connection of the printer to the Wi-Fi router.
Please note that the TS33xx printer works with 2.4 GHz Wi-Fi.
https://www.usa.canon.com/support/p/pixma-ts3320
In case of an AirPrint discovery problem, once a correct setup has been carried out, you could try a procedure like this (in the order described, including the waiting times):
Power off the Wi-Fi router, the Canon printer, the iPhone, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the Canon printer. Wait a minute or two. Power on the iPhone. Finally, power on all other devices/computers.
Use AirPrint to print from your iPhone, iPad, or iPod touch - Apple Support
Thank you for the information.
A Canon TS3320 and other TS33xx models are listed in About AirPrint - Apple Support. These models support the driverless AirPrint technology, and can be used without additional apps/software, provided that the printer is connected to the same network (Wi-Fi router) as an iPad, an iPhone, or a macOS computer.
>It is a wi-fi from a router. It will bring up the Cannon as a network
The Wi-Fi router would create a Wi-Fi network. Your iPhone would be connected to this Wi-Fi network. Check that the Canon TS33xx is connected to this Wi-Fi network as well. That is, the iPhone and the Canon printer must be connected to the same Wi-Fi network (provided by the router).
Do not connect to any built-in "direct" network provided by the printer.
If necessary, if the Wi-Fi router supports WPS (Wi-Fi Protected Setup), it should be possible to use either a push-button or a PIN method for a WPS connection of the printer to the Wi-Fi router.
Please note that the TS33xx printer works with 2.4 GHz Wi-Fi.
https://www.usa.canon.com/support/p/pixma-ts3320
In case of an AirPrint discovery problem, once a correct setup has been carried out, you could try a procedure like this (in the order described, including the waiting times):
Power off the Wi-Fi router, the Canon printer, the iPhone, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the Canon printer. Wait a minute or two. Power on the iPhone. Finally, power on all other devices/computers.
Use AirPrint to print from your iPhone, iPad, or iPod touch - Apple Support
If your are using the Canon printer as an ad hoc network you need to check the security settings and make sure it is set to WPA 2 and that you have a password set on the network. If you are using your WiFi router and the printer is connected to that network do the same on your router.
Hi,
You do not say whether you are trying to access a built-in network on the printer (Wi-Fi direct, or similar) or if it is a Wi-Fi network provided by a router.
Also, which printer make and exact model are you using?
The printer is a Cannon Ts3300 series. It is a wi-fi from a router. It will bring up the Cannon as a network but when you choose it the iPhone11 says it’s unsecured and shuts it down. It use to work fine on my iPhoneXR.
Wireless printer
