Hi my i phone App Store is not working why
Hi my i phone App Store is not working why
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Hi my i phone App Store is not working why
What is not working?
If you can't make purchases or update apps, including free apps, you need to update your payment method or add a new one.
Check also ⤵️
1.
If you see a message that says "Your account has been disabled in the App Store and iTunes", contact Apple Support for help.
2.
If your payment method is declined in the App Store or iTunes Store
If your payment method is declined in the App Store or iTunes Store - Apple Support
⤵️
Get more help
3.
If your Apple ID is locked or disabled
If your Apple ID is locked or disabled - Apple Support (CA)
-> Get a verification code and sign in with two-factor authentication
Get a verification code and sign in with two-factor authentication - Apple Support
4.
Manage App Store purchases, subscriptions, settings, and restrictions on iPhone
Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support (UK)
5.
Prevent in-app purchases from the App Store
Prevent in-app purchases from the App Store – Apple Support (UK)
What is not working?
If you can't make purchases or update apps, including free apps, you need to update your payment method or add a new one.
Check also ⤵️
1.
If you see a message that says "Your account has been disabled in the App Store and iTunes", contact Apple Support for help.
2.
If your payment method is declined in the App Store or iTunes Store
If your payment method is declined in the App Store or iTunes Store - Apple Support
⤵️
Get more help
3.
If your Apple ID is locked or disabled
If your Apple ID is locked or disabled - Apple Support (CA)
-> Get a verification code and sign in with two-factor authentication
Get a verification code and sign in with two-factor authentication - Apple Support
4.
Manage App Store purchases, subscriptions, settings, and restrictions on iPhone
Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support (UK)
5.
Prevent in-app purchases from the App Store
Prevent in-app purchases from the App Store – Apple Support (UK)
If I click an app icon to download it, the circle spins as if it's preparing but the app never downloads
Check -> If you can't connect to the App Store, iTunes Store, or other Apple services
If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support
-> If you tried all of the above steps and you still can’t connect, contact Apple Support.
Hi @Raicya pretty sure I have the same problem - been an issue since upgrading to iOS 16.2.
Basically I can open the App Store, but the App Store doesn't seem to know what apps I already have downloaded. If I click an app icon to download it, the circle spins as if it's preparing but the app never downloads and the app icon never hits the home screen. I also never get asked to confirm payment or anything.
I also can see my avatar to access my account, but the Loading wheel just spins if i tap it and I never see my Account information.
So I can't download anything new or see my details.
Yes, -> If you tried all of the above steps and you still can’t connect, contact Apple Support.
or
Click here for more support and assistance.
All steps failed. Going to apple support.
In the end, i turned my phone off and on again and it works now.
Hi my i phone App Store is not working why